Solved

Chrome device access verification - Billing Error

mrniamster
Shopify Partner
12 0 1

Hello ,

 

I recently applied for app verification for one of my app,

 

While testing on my side, the billing API is working well and return to "Test charge" page well,

 

but for my Shopify app tester -  it's not at all working, its show this error :
he is using chromebook as you can see.

Screenshot 2022-03-10 at 12.55.29 PM.png

 

 

Accepted Solution (1)

patricklai
Shopify Staff
6 2 1

This is an accepted solution.

Hi Mrniamster,

 

That looks like an internal Shopify error from your app tester. They will need to contact Shopify's IT department to get the issue resolved.

To learn more visit the Shopify Help Center or the Community Blog.

View solution in original post

Replies 2 (2)

patricklai
Shopify Staff
6 2 1

This is an accepted solution.

Hi Mrniamster,

 

That looks like an internal Shopify error from your app tester. They will need to contact Shopify's IT department to get the issue resolved.

To learn more visit the Shopify Help Center or the Community Blog.

mrniamster
Shopify Partner
12 0 1

Thanks patriklai,

 

I had re-sent him, this time he said it working for  him.