Devlelop app Not importing customer information to 3rd eCommerce sales channel

Devlelop app Not importing customer information to 3rd eCommerce sales channel

AnthonyHick
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Hi we use an eCommerce platform called store feeder. The website brings in all your sales from all the selling platforms like Shopify, eBay amazon, etc. so you can dispatch all together instead of printing from all channels, uploading tracking, sending dispatch details, etc.

 

I recently made a new Shopify website and the order goes to the store feeder but the customer information names, addresses, phone numbers is missing. I do get the product information through like the item they purchased and skus.

 

I see something on Shopify that I need to update from basic to advanced to allow this information to go through to storefeeder but seem a bit steep to go from a basic £25 a month to advanced £344 for a simple address need when they offered this as part of the basic package before January this year.

 

can anyone help it will drive me nut to grow going forward and I'm not spending £344 a month that was part of the basic package a few months ago.

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