Dubble subscription payment

Dubble subscription payment

WideHQ
Visitor
1 0 0

Good day 

I have just started my shopify store, my 3 day trail has ended and shopify deducted my 1$ subscription fee but the problem is they deducted it two times and I only have one account, please can I have assistance on this 

 

Kind Regards 

Reply 1 (1)

Julien_he
Shopify Staff
3 0 0

Hello WideHQ,

 

Please note that this forum is specifically designed to address queries related to the Subscriptions API. For any other concerns or inquiries, we kindly suggest that you get in touch with Shopify Support. They are well-equipped to assist you with a broader range of topics. 

 

Let us know if you have trouble reaching out to them.