Editing Subscription Orders

dckeenen
Visitor
2 0 0

I am set up with Shopify Subscriptions via Appstle and I'm surprised to see that editing scheduled orders, whether changing the product or changing future fulfillment dates, is not possible. Having run a subscription box on cratejoy for 7 years or so, these two functions are really key to managing things, as people are always asking to delay shipments or update what product they're subscribed to. When someone gifts a 12 month subscription and then the recipient wants to change to a different variant a month in, it seems like my only option is deleting their subscription and just doing it manually with a spreadsheet? Anyone have any solutions for this sort of issue? Will this be possible once the ability to do draft orders for subscriptions is rolled out?

Reply 1 (1)

Brian_S
Shopify Partner
152 19 39

I don't know about changing the product variant but you are able to change the fulfillment dates via GQL queries. 

 

https://shopify.dev/api/admin-graphql/2021-10/mutations/fulfillmentorderreschedule

 

If you're interested, customers can skip (/ push back) upcoming fulfillment dates for prepaid orders with our app : ) 

 

I'd be happy to run you through some of our features

 

https://awtomatic.app

Brian Singer
CTO & Cofounder of Subscription Service - Awtomic