- have you completed the setup of one of the subscription apps available in our marketplace?
- can you elaborate where you are getting this "eligible for subscription" false? Is it in response to a GraphQL call to our APIs? (if so which one) Or during the setup of the payment gateway or subscription app? (if so which one)
- finally it would be useful for me to have your store URL to dig deeper
Feel free to answer privately if you don't feel comfortable sharing these info in a public channel.