Error deleting a selling plan group containing many products

[DenisZ]

One of our merchants is trying to delete a Selling Plan Group, and their attempt fails with a 500 - Internal server error, coming back from the Shopify API. All we get is this short message:

[{"message"=>"Internal error. Looks like something went wrong on our end.\nRequest ID: 1fe2b344-1bcb-46da-a921-1065275bc397-1711120694 (include this in support requests).", "extensions"=>{"code"=>"INTERNAL_SERVER_ERROR", "requestId"=>"1fe2b344-1bcb-46da-a921-1065275bc397-1711120694"}}]

The Selling Plan Group in question has more than 20,000 products assigned to it, which may be the issue? It's the first time we've seen Selling Plan Group deletion fail since we've started using the API.

Please advise

[DenisZ]

Hi - this issue is still a problem. Seems like it's not getting any attention, so I thought I'd bump it. Anyone?

[Philibert_Dugas · Accepted solution]

Should be fixed now

[DenisZ]

Thank you!! 💖

[Shruti-SC]

Hi, I have a situation where some of Shopify APIs are not responding as I would expect it to. Particularly the Product Object isn’t not returning the selling plan value, despite the selling plan being already attached to the product.

This is the ticket ID 48206224