I received a discount only for the first order and applied to subsequent orders.Is this a bug?

ptt-kmatsubara
Shopify Partner
66 0 4

A discount of 1950JPY was applied to the order from the contract with the discount below, is this a bug?

Of the hundreds of orders in the past, only one event was confirmed.

 

{
  "discounts": {
    "edges": [
      {
        "node": {
          "id": "gid://shopify/SubscriptionManualDiscount/xxxxxxxx-xxxxx-xxx-xx",
          "title": "first-test",
          "targetType": "LINE_ITEM",
          "usageCount": 1,
          "recurringCycleLimit": 1,
          "value": {
            "amount": {
              "amount": "1950.0",
              "currencyCode": "JPY"
            }
          }
        }
      }
    ]
  }
}

 

 

 

 

 

Replies 2 (2)

LarryReid
Shopify Staff
87 9 22

Thanks for bringing this to our attention. Could you please DM me with the name of the shop and the order ID and/or contract ID of the contract that's wrong (and a contract that's correct, since you seem to be saying that usually it works)? When you send me the information, I will investigate further.

To learn more visit the Shopify Help Center or the Community Blog.

LarryReid
Shopify Staff
87 9 22

Thanks for providing me the information in the DM. I don't see anything unusual. Discounts will be applied if the buyer entered this discount code. This discount code appears to be applicable only to the first order from the subscription. Perhaps I don't understand what the problem is.

To learn more visit the Shopify Help Center or the Community Blog.