Manage Subscriptions disappeared

Augustlacour
Visitor
1 0 1

Hello, I run a subscription business and I recently changed my store to a new theme. Suddenly our users can't modify their subscriptions when logged in. It used to say "Manage Subscriptions" - now nothing shows up. 

 

We use Recharge as the subscription management tool. 

 

Thanks!

Replies 2 (2)

MOISCHKOWITZ
Shopify Partner
252 20 34

Hi August

 

can you share the URL of your shop?

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Brian_S
Shopify Partner
154 19 39

That's a link that Recharge likely put in your theme for you. When you changed themes you lost it.  Here's a help article for re-adding it: https://support.rechargepayments.com/hc/en-us/articles/1500004799041-Confirming-that-the-Account-Acc...

 

 

(DM me if you're interested in an alternative to Recharge I'd love to set you up with a demo of Awtomic to see if we can help with any of your subscription needs)

Brian Singer
CTO & Cofounder of Subscription Service - Awtomic