Nothing in Checkout helps with Subscription Items

HunkyBill
Shopify Expert
4851 60 554

I have a development store with bogus gateway enabled.

 

I place an item in the cart as a logged in customer, and buy a product that is a subscription.

I can checkout and there is zero information in checkout that tells me this item is a subscription. I thought Shopify checkout was smart enough to recognize items that are subscriptions, and that checkout would offer some extras to the customer, so they know they are buying a subscription item.

Since I am not seeing that in checkout, what is the problem?

 

Custom Shopify Apps built just for you! hunkybill@gmail.com http://www.resistorsoftware.com
Replies 2 (2)

HunkyBill
Shopify Expert
4851 60 554

So I switched to Shopify Payments. So now Shopify is evaluating the product I set up. Thing is, I set up the product variant on a selling plan, yet now, in the test store, this is what Shopify shows when I try and add-to-cart. So my variant that is assigned to a selling plan, as part of a group, is flagged as not being part of a selling plan. Brilliant!

Screen Shot 2022-06-01 at 1.40.04 PM.png

Custom Shopify Apps built just for you! hunkybill@gmail.com http://www.resistorsoftware.com
JuanHoyos
Shopify Staff
43 4 6

Moved the last message here as I considered a more appropriate thread.

 

@HunkyBill this message could appear when the theme in your shop does not support subscriptions. You can follow this guideline to add subscriptions support to your theme: https://shopify.dev/themes/pricing-payments/subscriptions

 

Edit: use theme instead of template

To learn more visit the Shopify Help Center or the Community Blog.