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Payment via Subscription API is not possible

Payment via Subscription API is not possible

ptt-kmatsubara
Shopify Partner
66 0 4

The following error occurs when executing mutation of billingAttemtsCreate.

Contract is under review

 

This problem has been occurring since October 1st. What is the cause of this message?
Also, will there be any changes to the specifications on Shopify?

Replies 6 (6)

simplee_chris
Shopify Partner
56 3 14
ptt-kmatsubara
Shopify Partner
66 0 4

thank you. You can check it here.

ptt-kmatsubara
Shopify Partner
66 0 4

I have an additional question: Is there a mechanism to change the status of a contract that is marked "Contract is under review" so that it can be paid from the app?

Even though the document provides guidance on how to prevent this from happening in advance, there seemed to be no mention of what to do after it occurs.

ptt-kmatsubara
Shopify Partner
66 0 4

I have an additional question: Is there a mechanism to change the status of a contract that is marked "Contract is under review" so that it can be paid from the app?

Even though the document provides guidance on how to prevent this from happening in advance, there seemed to be no mention of what to do after it occurs.

Brian_S
Shopify Partner
171 21 44

Any follow up on this one? Seems like Shopify kind of leaves these subscriptions in a bad state and there's no way out

Brian Singer
CTO & Cofounder of Subscription Service - Awtomic

Brian_S
Shopify Partner
171 21 44

Just found out this important thing to know around this:  If the origin order is marked as at risk of fraud the subscription fails to create billing attempts as you noted. But if the merchant marks that origin order as fulfilled this problem goes away : )

Brian Singer
CTO & Cofounder of Subscription Service - Awtomic