Paypal account locked - Bold Subscriptions

[falex76]

hi,

My Paypal account used on Bold Subscriptions has been locked.

I want to migrate all subscriptions contracts from Bold to Shopify Payments using new app.

Is it possible?

[jptetrault_bold]

Hello!

Sorry to hear about the locked account. Can you elaborate on what you mean by this? I'm not sure how it relates to Bold Subscriptions.

You can definitely migrate your subscriptions from Bold Subscriptions v1 to v2. Our team can take a look to confirm that you're eligible. Your existing subscriptions will need to be using Stripe, Authorize.net, or PayPal Express to be migrated.

Please reach out to the Bold support team at support@boldcommerce.com to get started with your migration.

Thanks!

JP