shopify plan

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I need to close my store and the start of the new month is tommorow i dont want to get charged for it. I didn't have a password set and i kept putting in the wrong password because I thought i had one set and it says "maximum amount of password attempts reached" I need a refund if I get charged.

Reply 1 (1)

Shopify Staff
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Hi Samlobi,


Very sorry to hear of your wish to close your store. However, this is the wrong forum to handle that request. Please try the support page: 

Josh (aka Master Chief) | Shopify 
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