Hi.
We have migrated a merchant’s subscriptions from Stripe to our Subscription App. But after some time, all of the migrated payment methods got revoked with the error code STRIPE_GATEWAY_NOT_ENABLED.
Some details and premises
- The merchant’s configuration seems to be valid
- ShopifyPayments is active
- legacySubscriptionGatewayEnabled and eligibleForSubscriptionMigration both resolves to true
- We have been successfully migrating subscriptions from Stripe for a while now, so I assume that our migration process is valid (Tough it’s completely possible that we might have done something wrong in this particular case).
- After the first migration attempt, we noticed that all of the subscriptions payment methods had been revoked. So we re-created the payment methods using customerPaymentMethodRemoteCreate. But the same thing happened as the first time (All the payment methods were revoked after some time).
Appreciate it if someone could give us some relevant information on this, thanks.
