Solved

Subscription API App Rejection - Scopes

Ryan123
Visitor
3 0 0

Hi Shopify Community, 

Our app was rejected for the following reason: "Ensure that your app abides by our selling plan and subscription contract API terms. The application is an unsupported usage of the subscription API as selling plans are not create selling plans/ products. You will be required to create a new API key & listing prior to your next submission without the use of the subscription API"

However, in our scopes we only use the "read_orders,read_all_orders,read_products,read_inventory". Therefore none of our scopes use the Subscription API. On the "App Setup" tab we originally requested access to the subscriptions API, however, never ended up using it in our scopes. Is there something we're missing or is this app rejection caused by another issue? Thanks 

Accepted Solution (1)

Kevin_A
Shopify Staff
318 42 61

This is an accepted solution.

Hey @Ryan123 

I would suggest reaching out to partner support through the partner dash in the support link on the left pane. They might be able to offer some additional clarity around your app approval. 

Kevin_A | Solutions Engineer @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit Shopify.dev or the Shopify Web Design and Development Blog

View solution in original post

Reply 1 (1)

Kevin_A
Shopify Staff
318 42 61

This is an accepted solution.

Hey @Ryan123 

I would suggest reaching out to partner support through the partner dash in the support link on the left pane. They might be able to offer some additional clarity around your app approval. 

Kevin_A | Solutions Engineer @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit Shopify.dev or the Shopify Web Design and Development Blog