Subscription email test error

shartw
Visitor
1 0 0

When I try to send a subscription test email using Shopify's built-in app, I get this error. Please help

 

shartw_0-1661280720320.png

 

 

Reply 1 (1)

ChaseKaneki
Shopify Staff
38 5 2

Hello @shartw 

Apologies for the delayed response. I understand the frustrations that this error has caused you. It seems that your shop was flagged by our system as a potential issue. While I am not able to directly fix the issue, if you contact support they should be able to promptly inform you why you were flagged and resolve the issue. If the issue persists after contacting support, please reach out again here and we can take a deeper look.

 

Thank you! 

Chase Dougherty