Subscription shipping profile rate name not appearing at checkout

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Subscription shipping profile rate name not appearing at checkout

simplee_chris
Shopify Partner
56 3 14

We have been trying to create subscription shipping profiles for a subscriptions app we're working on.

It seems that the rate is being created in Shopify without difficulty, this is a screenshot of the rate our app created:

chris_mctavish_0-1612409839052.png

When this rate appears in checkout, it calls the rate "Shipping" instead of using the actual rate name.

chris_mctavish_1-1612409896817.png

 

Can somebody please explain if this is done on purpose, or can our app show a custom rate name for subscription shipping?

Thank you for your assistance

Chris

Accepted Solution (1)

brendasegal
Shopify Staff
6 4 1

This is an accepted solution.

Hey, this is a great question!

For now, the subscription shipping rate will always display as "Shipping", because we currently limit subscription shipping to one rate.
This is something that we may revisit in the future.

 

To learn more visit the Shopify Help Center or the Community Blog.

View solution in original post

Replies 4 (4)

brendasegal
Shopify Staff
6 4 1

This is an accepted solution.

Hey, this is a great question!

For now, the subscription shipping rate will always display as "Shipping", because we currently limit subscription shipping to one rate.
This is something that we may revisit in the future.

 

To learn more visit the Shopify Help Center or the Community Blog.

simplee_chris
Shopify Partner
56 3 14

Thank you for your prompt reply Brenda, it is appreciated.

It would be very good if apps had control over the rate name that is displayed here, even if it is limited to one rate. Customers currently have no idea whether their subscription product will arrive in days or weeks, because even if merchants create country-specific rate names, the customer cannot tell the difference.

Are there future plans to allow more than one rate? This could make it possible to offer delivery rates for situations like local delivery and local pickup.

All the best

MagaliWD
Shopify Partner
21 0 4

Hello,

It has now been over a year since the question was asked, I would like to know if it is now (the future!!) possible to display a shipping choice at checkout with the Shopify subscription api?
I created a "deliveryProfiles" that I associated with a "sellingPlanGroup" following this recommendations (https://shopify.dev/apps/subscriptions/shipping-delivery), but it doesn't appear at Shopify checkout.
Do you have a solution?
Thanks

MagaliWD
Shopify Partner
21 0 4

Hey,

This question has now been asked for almost two years.

When do you plan to offer the same shipping rules for subscriptions and one time purchases ?

Thanks