A large number of spam users purchase out-of-stock products at $0 or $19.99

A large number of spam users purchase out-of-stock products at $0 or $19.99

Cristinachen18
Visitor
1 0 0

In recent days, my store has suddenly started to flood with a large number of spam users who added my out-of-stock products at 0 USD or 19.99 USD. In my store (dawn template), I have hidden out-of-stock products (stock is 0). In theory, normal users cannot see my out-of-stock products, and naturally cannot add them to the cart. But the above situation happened. What can be ruled out is that it is not a problem with the template, because my other store uses the prestige template, and a large number of spam users also flooded in to add my out-of-stock products at 0 USD or 19.99 USD. So where is the bug?

Reply 1 (1)

Erin
Shopify Staff
1116 138 178

Hi, @Cristinachen18. We wouldn't be able to advise on what happened here without looking into your account. I'd recommend reaching out to our support team through the Help Center so we can take a closer look at it with you. 

Erin | Shopify 
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