A vendor page with no products is causing an error in google search console

A vendor page with no products is causing an error in google search console

bryansteward
Tourist
6 1 2

I have an error on my google search console of: Blocked due to other 4xx issue.

I found the page it is mentioning which is: 

 https://bryansteward.com/.well-known/shopify/monorail/unstable/produce_batch

 

And then this page is stating blocked by robots.txt : https://bryansteward.com/collections/vendors

 

Does anyone know how to fix either of these issues? The one strange thing is that I did not create this vendor page and it is not part of my collections or pages. So I would like to remove it but cannot find the actual page in my shopify.

Any help would be appreciated.

 

Replies 5 (5)

NiccosMedia
Shopify Partner
51 4 16

It sounds like you are experiencing an issue with your website's robots.txt file and Google Search Console. The robots.txt file is used to control which pages on your website are accessible to search engines, and the error you are seeing indicates that a page on your website is being blocked by the robots.txt file.

 

To fix this issue, you will need to edit your website's robots.txt file and remove the block on the page in question. This will allow search engines to access the page and should resolve the error in Google Search Console.

 

To edit the robots.txt file, you will need to access your website's file system. This can typically be done through your website's hosting account or by using a file transfer protocol (FTP) client. Once you have access to your website's file system, you can locate the robots.txt file and edit it to remove the block on the page in question.

 

It is also possible that the page in question is not actually part of your website, but is being accessed by search engines because it is linked to from another page on your website. In this case, you may need to locate and remove the link to the page from your website in order to prevent search engines from accessing it.

 

If you are unsure how to edit your website's robots.txt file or locate and remove the link to the page in question, it is recommended to consult with a developer or technical expert for assistance.

Greetings Niclas
Senior Front-End Developer
Founder of Niccos Media
Based in Germany
niccos-media.de
bryansteward
Tourist
6 1 2

Thank you for this info, I just realized I found the whole link :

https://bryansteward.com/collections/vendors?q=buy+cheap+and+safe+fifa+23+coins%2C+visit+cheapfifa23...

 

I have no idea where or how this info got on our site and when I go through the code I cannot find it to delete.  Any suggestions?

NiccosMedia
Shopify Partner
51 4 16

Are you using a shopify theme or where does your theme come from?

 

If your website is built using the Shopify platform, you can remove the unwanted content by logging in to your Shopify account and accessing the theme editor. From there, you can edit the code for your website and locate the link that you want to remove. Simply delete the link and save your changes.

Additionally, it's important to take steps to prevent unauthorized access to your website in the future. Shopify offers a number of security features and tools that you can use to protect your site, such as two-factor authentication, password policies, and SSL certificates. You can also use Shopify's fraud analysis tools to monitor for suspicious activity and protect your site from potential threats.

Greetings Niclas
Senior Front-End Developer
Founder of Niccos Media
Based in Germany
niccos-media.de
bryansteward
Tourist
6 1 2

this is so strange, I am in the theme editor and I can not find the link to remove.

NiccosMedia
Shopify Partner
51 4 16

You need to contact Shopify as someone is taking your URLs 

Greetings Niclas
Senior Front-End Developer
Founder of Niccos Media
Based in Germany
niccos-media.de