About simulation of chargeback transaction

About simulation of chargeback transaction

mar0717
Tourist
12 0 1

Hello,
I am trying to do a simulation of chargeback transaction using a test credit card.
Currently, I have sent the chargeback request and the chargeback status of the order is "Chargeback submitted".

I would like to confirm the display for after chargeback is completed as soon as possible, but do I have to wait up to 75 days?
Or are there any way to update chargeback status in order to test?

* Following message is shown in the order detail screen of which I have sent the chargeback.

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The chargeback response has been submitted to the customer's bank
We submitted your response to the dispute on June 19, 2020 at 4:00 am.
We'll let you know when the bank makes their decision, which could take up to 75 days

Reply 1 (1)

garrettl
Shopify Partner
1 0 0

I'm also looking to simulate a full chargeback test scenario.  It appears that you can create the chargeback using a test credit card, but how can we simulate "winning" the chargeback process and seeing the "refund" process that should occur with Shopify Payments?