Add a bank account not working

[Kole207]

When I try to add a bank account it says that I need a two step authentication. Once set up I tried again and it still said I needed to set it up. When I enter setting it says two step authentication is on and it asks me to verify every time I attempt to log into my account. However, even though two step authentication is clearly on and working it still will not let a bank account be added. 

I have already attempted clearing cache, going on a different browser, and even getting the mobile app where I discovered that when you get to the add bank screen it just reloads the screen forever.

[Summer]

Hey, @Kole207! I'm sorry to hear you're experiencing an issue while attempting to connect your bank account. Since local troubleshooting didn't appear to fix the issue, could you please visit our Help Center and start a chat with the AI assistant to connect with a support advisor? We'll look into this issue then. Thanks!

[darisma]

I am also facing same > Did you got any solution?