Add product metafield into email flow to send email after event

Add product metafield into email flow to send email after event

JMD1411
Shopify Partner
23 0 4

Hi, 

 

My client uses shopify to sell events (just set up as products). 

 

They would like to send an email after an event has finished, maybe 12 hours or something but have this as an automated flow, with a questionnaire link in. As shopify can't see when the event is or finished, i added a product metafield hoping could set this up when creating the product/event, and include in a flow...

 

It doesn't seem shopify flow allows this to be pulled in, does anyone know any other way this could be done or any other app perhaps?

 

Screenshot 2024-09-30 at 10.54.19.pngScreenshot 2024-09-30 at 10.54.40.png

 

Thanks. 

Replies 3 (3)

Small_Task_Help
Shopify Partner
830 27 75

Hi,

 

Hope this will help

 

Need to use a combination of Shopify, metafields, and a third-party automation tool like Klaviyo or a scheduling app that can read product metafields.

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NadiaAnthony
Shopify Partner
76 11 17

Hi,

 

Could you explain a bit more about how to do this? I've tried Flow with Shopify Email, Mesa, OmniSend... I can't seem to quite tie it all together.

 

Here's what I need to happen:

When Order fulfilled > Find customer (or order) metafield > Send transactional email (shipping or invoice for example) to that metafield as the email address. We're using a metafield space to house the additional email address. Any help is appreciated!

 

Thanks!

I help brands bridge the gap between complicated code and clear communication.

Kalen_Jordan
Shopify Partner
751 34 133

Yeah emails can't pull variables in from flow. Huge bummer.