Add to Cart Button Not Working on Product Page

Add to Cart Button Not Working on Product Page

Chainsfr
Tourist
4 0 2

Hello!

 

Whenever a customer is on the product page, they are not able to use the add to cart button, as well as the buy button adds a PayPal button that doesn't work either. I use Flow theme 33.2.1 and have attached the website below:

https://chainsclub.shop/

If anyone knows how I can fix this, that would help me immensely.

 

Thank you 

Reply 1 (1)

Shay
Shopify Staff (Retired)
3110 472 663

Hi @Chainsfr 

 

Thank you for reaching out about this! I was not able to replicate the issue you are experiencing, so that does make it a bit harder to troubleshoot. I do have a few questions though that might help us narrow things down:

 

  • Do the carts that have this issue checking out have the same or similar items in them?
  • Does this issue happen on both the slide out cart and the cart page?
  • Have you tried disabling the slide out cart to see if that resolves the issue?

Let me know if those troubleshooting steps make a difference at all.

Shay | Social Care @ Shopify 
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