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Add to Cart button not working

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Hi, can anyone help me with why my 'add to cart' button isn't working? When clicked, I just see the spinning circle (see screenshot), it seems to be happening on all products that do not have variants and are not part of a bundle through 'Bundle Builder'.






Reply 1 (1)
Shopify Staff
Shopify Staff
1292 142 233

Hi there, @two-sweet. Thanks for taking the time to reach out to the Shopify Community today with your question about your 'add to cart' button! My name is Imogen, and I'm happy to chat with you so we can get this resolved!


I do need some information from you before we can dive in a bit deeper here:


  • Can you provide me with a URL to your store so I can test this button in real time?
  • Can you let me know what theme you're using?
  • Can you download a free theme from our theme store, and then see if you can replicate the issue in that fresh, new theme? This is just for testing purposes to see if the current theme you're using has some coding within it that's responsible

You can use this link to download a free theme. Please, get back to me when you can with the requested information. I'll keep my eyes peeled for your reply!

Imogen | Social Care @ Shopify 
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