Add to Cart button on product page is not working

Add to Cart button on product page is not working

emc-pgc
Visitor
1 0 0

Hi,

 

I own https://preciousgemsco.com

 

The add-to-cart button on the product detail page keeps hanging when i click on it. e.g. here https://preciousgemsco.com/collections/handmade-jewellery/products/anillo-abrazo-ajustable-en-plata

 

Could someone please help me troubleshoot why this is happening and what the fix would be?

 

thanks,

 

 

Reply 1 (1)

Bundler-Manuel
Astronaut
1030 51 121

Hello there @emc-pgc have you tried all the following?

- Clearing all the cache on your browser

- Using an incognito browser

- Trying another browser like Safari instead of Chrome

- Login to the Shopify mobile app and see if it works there

If any of these work, let me know!

Emmanuel
Please let me know if it works by marking it as a solution!
Bundler - Product Bundles app, a great bundle app for Shopify, with glowing user testimonials and a free plan.