Admin page login screen taking up too many resources, page slows to a crawl

Admin page login screen taking up too many resources, page slows to a crawl

Ettiene
Shopify Partner
5 0 12

Ever since shopify added that fancy animation in the background for their login and password screen for their admin pages and partner pages, it has been a nightmare to work with them. The animation slows everything to a crawl, creating input lags measured in seconds. It can take more than 30 seconds on chrome to input a password and do secondary authentication. As soon as i leave the pages with the animated background, everything returns to normal. What can I do?

Replies 10 (10)

JoeyShav
Shopify Partner
1 0 1

I have the same issue.  Shopify please fix, it's so annoying. (MacOS Chrome)

nometalgear
Tourist
7 0 1

SMAKSS
Shopify Partner
2 0 2

It happens only on specific devices and versions of Chrome. I'm experiencing this in my Macbook Pro 2019 i9, with the Chrome (Version 119.0.6045.199 (Official Build) (x86_64)). It is very unpleasant, and I can't even log in to my account at Shopify Partners via Chrome. I also tried to turn off power saving mode and hardware acceleration (and other performance-related options), but I still had no luck.

SMAKSS
Shopify Partner
2 0 2

I managed to solve this by toggling "Use hardware acceleration when available", "off" and then "on" again.

You can find this option in Chrome> Settings > System > Use hardware acceleration when available.

nometalgear
Tourist
7 0 1

ItsMikePhillips
Visitor
1 0 1

I am seeing the same thing, we have a lot of users on terminal services and its nearly unusable. Each letter typed takes like 2 seconds to display as the background keeps changing. Fix this.

CarbonChic
Visitor
2 0 1

The background is absolutely brutal, I'm trying to figure out a way to block it somehow. What genius at Shopify HQ was like you know what we really need on the login screen that people usually only spend a few seconds on? Big ol' animated background. That'll make them spend more time on our website!

nometalgear
Tourist
7 0 1

donutmukbang
Visitor
1 0 0

Same issue here. Every time it's open my entire computer starts to crawl. Totally not needed and a horrible experience for any Shopify user.

nometalgear
Tourist
7 0 1