All new products show sold out. Starter plan Spotlight theme

All new products show sold out. Starter plan Spotlight theme

solodev
Visitor
2 0 1

By default all my new products show 'Sold out' when you click on them, so no one is going to buy anything from my store. Customers will just think everything is out of stock and leave.

 

Shopify chat and phone support did not help and solutions shown here also did not fix it:  https://community.shopify.com/c/shopify-discussions/new-items-showing-as-sold-out/m-p/1924621

I tried:

  • uninstalling reinstalling Printify app,
  • troubleshooting w Prinitfy, they confirmed it is on Shopify's end.
  • manually adding 'bulk edit' variations to track inventory and have a quantity. ( not a valid solution because this cannot be done for each individual product without wasting thousands of hours of time. and does not work anyway. )

these support pages also did not fix the issue:

https://help.shopify.com/en/manual/products/inventory/transfers/enable-tracking

https://help.shopify.com/en/manual/shopify-admin/productivity-tools/bulk-editing

 

example:

Screenshot 2023-02-12 at 02-04-20 The Great Wave hoodie off Kanagawa Ancient Vintage Japan 90s shirt Hok.png

Reply 1 (1)

KetanKumar
Shopify Partner
37598 3668 12156

@solodev 

oh sorry for that can you please added inventory 

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