"Pickup currently unavailable at ..." displays on every product page

"Pickup currently unavailable at ..." displays on every product page

rdevine7985
Tourist
8 0 3

Our site has 6 locations that we've set up to allow "Customer Pickup" so a customer can see on the product page which location they can view the product. Recently though, every product seems to default to displaying the availability of just one location.

 

Even if we have stock at another location, it will display the message "Pickup currently unavailable at New Holland location" even though it's available somewhere else. A customer can click on "Check availability at other stores" to see it is available elsewhere, but I'd rather not make a customer go through that and potentially lose them. 

 

If you'd like to see an example, check out https://lapp-structures.myshopify.com/products/12x24-garden-shed-with-cedar-siding

 

I'd love for the page to just say "Available at Pocono Location" but instead its only displaying the availability at one of our locations by default. 

Replies 3 (3)

HappyDude
Tourist
3 0 2

Did you ever find a solution to this? We're running into the same problem so trying to get the "Pickup currently unavailable at Pickup Location" notification off the product page. Once someone puts it into their cart, the product becomes available for pickup, however on the general product page, the quote shows up which may push customers away from putting in their cart.

Julianna1
Visitor
1 0 0

I’m having the exact same issue 

HappyDude
Tourist
3 0 2

I got connected to the Shopify support staff and they were able to help me out!