An E-mail Verification is failed after buying domain

An E-mail Verification is failed after buying domain

1 0 0

Good day,


I would like to know how I can do email verification?


I bought a domain and wrote down my real email address. Now, I can't do email verification (i.e. I don't get any email) even when I press "Resend Email".

What should I do in this situation? Since I don't have that much time yet, only 13 days until my domain is blocked!


Best regards

Replies 2 (2)

Shopify Staff
1052 135 170

Hi, @My10. At the moment some merchants are experiencing issues with domain verification emails. For more help with this please contact our support team through the Help Center here and we'd be happy to take a look at it with you!

Erin | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

New Member
6 0 0

Happening to me as well. I am in direct contact with support and they said their developers are trying to fix the problem. Seems like its a global problem and many of us has the same issue with the verification e-mail.