[API] This action requires merchant approval for read_orders scope

New Member
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Hello, I have an integration with shiphero and when checking the store connection I am getting an error : [API] This action requires merchant approval for read_orders scope. Can you please let me know how to go about enabling this? Thank you!

Reply 1 (1)
New Member
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Bumping this as I am having the same problem. It keeps breaking the connection between Shiphero and Shopify. 

Shiphero support has told me the below, but it doesn't really make sense as Shiphero is not a private app. Nobody seems to know how to edit Non-Private App permissions, and uninstalling/reinstalling the app does not restore the connection in a long-term and stable way.

"We have seen this recently for a few of our customers. the error we are getting comes from the shopify app settings, which can only be changed in shopify.

 Here are the permissions we need access to:

Read & Write Access
Orders, transactions and fulfillments
Products, variants and collections
Fulfillment Services
Read Access
Product information

And here is the Shopify section where you can edit that information. 
https://STORE.myshopify.com/admin/apps/private "