[API] This action requires merchant approval for read_orders scope

johnedw
New Member
1 0 0

Hello, I have an integration with shiphero and when checking the store connection I am getting an error : [API] This action requires merchant approval for read_orders scope. Can you please let me know how to go about enabling this? Thank you!

Reply 1 (1)
vventures
New Member
1 0 0

Bumping this as I am having the same problem. It keeps breaking the connection between Shiphero and Shopify. 

Shiphero support has told me the below, but it doesn't really make sense as Shiphero is not a private app. Nobody seems to know how to edit Non-Private App permissions, and uninstalling/reinstalling the app does not restore the connection in a long-term and stable way.

"We have seen this recently for a few of our customers. the error we are getting comes from the shopify app settings, which can only be changed in shopify.

 Here are the permissions we need access to:

Read & Write Access
Orders, transactions and fulfillments
Products, variants and collections
Inventory
Fulfillment Services
Read Access
Product information
Locations

 
And here is the Shopify section where you can edit that information. 
https://STORE.myshopify.com/admin/apps/private "