Appeal

MeowCity
Visitor
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So my store was closed this morning because Shopify thinks I violated AUP but of course I haven't so I submitted an appeal. My question is, how long will it take to appeal? My store is new and I worked so hard and I finally figured out how to use google ads just for this to happen. Its so funny I nearly feel like crying. Then when I contacted support to ask them they said to just respond to the termination email. You literally can't. It says so in the email "Any responses submitted will not receive a reply". Also It doesn't help that after I submitted an appeal I did not receive any conformation. How am I supposed to be sure they even got it? I guess if no one knows how long an appeal will take or if it will take too long I should just start all over again...

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