Because my store does not go online?

[kislike]

Hello, I have an emergency. My kisLike.com store is not going online since November 18, I have sent several messages to Shopify and they never respond to me. Someone who wants to help me, can you tell me what to do? Or if there is a Shopify phone # to call you. I would be very grateful if you help me. Thank you very much in advance.

[Nick_Marketing]

Try reaching out directly to chat support. Here's direct link:
https://help.shopify.com/en/questions#/contact/chat

[kislike]

Thanks for answering. I have already sent them 3 messages and they never answer me