Re: Blank White Screen in Shopify Admin Panel

Blank White Screen in Shopify Admin Panel

UniOne
Visitor
1 0 9

 

Hello Shopify Community,

I’m encountering an issue with my Shopify store where the admin panel appears as a completely blank white screen. I’ve tried the following troubleshooting steps, but the issue persists:

  1. Cleared browser cache and cookies.
  2. Tried accessing the admin panel from different browsers and devices.
  3. Disabled browser extensions and ad blockers.
  4. Accessed the admin panel in incognito/private mode.
  5. Checked Shopify’s status page for any ongoing issues (none reported).
  6. Reviewed the developer console for errors (no clear indication).

Despite these efforts, I’m unable to access any part of the admin panel, which is affecting my ability to manage my store. Has anyone else experienced this problem, or does anyone have suggestions for resolving it?

Any help or advice would be greatly appreciated. Thank you! Check the screenshot for your reference

Replies 27 (27)

Jolsty
Shopify Partner
5 0 1

Same here

The console errors might show there's some issue with integrity checks that doesn't allow the client to load.

 

Failed to find a valid digest in the 'integrity' attribute for resource 'https://cdn.shopify.com/shopifycloud/web/assets/v1/vite/client/en/router-CbhSmhB1OSJu.js' with computed SHA-256 integrity 'oARX86GJ1EjeXKXHIetmSdFtV/CLifrgAlLk4RJR+Vk='. The resource has been blocked.

 

amjad-ali-afrid
Shopify Partner
3 0 0

facing the same problem

 

Alittlelife
Visitor
1 0 0

also having the same issue, I can access via the app but cannot access via any browser.

Monsoon
Visitor
2 0 0

Same here …

Katherinej
Tourist
5 0 23

Yep me too! Can someone from Admin please update asap?

akshay_joseph
Shopify Partner
10 3 16

Same here

akshay_joseph
Shopify Partner
10 3 16

Working now

vincenz
Shopify Partner
16 0 5

Same, here in new zealand

Strapcode_JY
Tourist
4 0 0

Seems an error on the payment gateway ikey

joeturas
Tourist
4 0 2

i think it is shopify's problems

vincenz
Shopify Partner
16 0 5

OK, this could be a chrome issue because I managed to get in using Safari...

SvanUggelen
Shopify Partner
1 0 2

Doubt it's a chrome issue, my Zen browser (based on Firefox) has the same issue

CL_2018
Visitor
3 0 0

I just tried it on Firefox and having the same issue.

Monsoon
Visitor
2 0 0

Thank you, yes it seemed like that was the issue. I tested it on two different browsers, but they were Edge and Chrome (They both use the same engine, so they’re essentially the same browser).

noaccess
Visitor
2 0 0

i guess its not just me then lol

SHome
Tourist
20 0 1

Same here

Dogtrainer84
Visitor
1 0 0

Same issue here. I can access the admin through the shopify app but not on my desktop through google chrome. Cleared out all cache and cookies as well as flushed DNS but still getting blank page an uncaught promise error. I think Chrome updated for me last night as well, I'm wondering if something happened with that. 

MegaPouet
Tourist
3 0 1

Was working 1 hour ago with Chrome and then ... nothing

MegaPouet
Tourist
3 0 1

same here. Chrome / Firefox. Both normal & incognito with cache clear. 

> Don't work

SHome
Tourist
20 0 1

Just loaded again now

RJHartley
Visitor
1 0 1

Same across all different browsers i have tried - need an update as its weekend catch up and monday reports

MegaPouet
Tourist
3 0 1

Confirm. It's back 🙂

CL_2018
Visitor
3 0 0

I'm having the same issues, I have done the following, but unable to log in.

  1. Cleared browser cache and cookies.
  2. I tried accessing the admin panel from different browsers and devices.

UltimaP
Visitor
1 0 1

Yep, the same here.
I cleaned the cache many times, then tried different browsers ..

ps: admin panel is back.

CL_2018
Visitor
3 0 0

noaccess
Visitor
2 0 0

WORKING NOW!!

rohit720
Shopify Partner
11 1 4

Same here