Discuss and resolve questions on Liquid, JavaScript, themes, sales channels, and site speed enhancements.
Hello Shopify Community,
I’m encountering an issue with my Shopify store where the admin panel appears as a completely blank white screen. I’ve tried the following troubleshooting steps, but the issue persists:
Despite these efforts, I’m unable to access any part of the admin panel, which is affecting my ability to manage my store. Has anyone else experienced this problem, or does anyone have suggestions for resolving it?
Any help or advice would be greatly appreciated. Thank you! Check the screenshot for your reference
Same here
The console errors might show there's some issue with integrity checks that doesn't allow the client to load.
Failed to find a valid digest in the 'integrity' attribute for resource 'https://cdn.shopify.com/shopifycloud/web/assets/v1/vite/client/en/router-CbhSmhB1OSJu.js' with computed SHA-256 integrity 'oARX86GJ1EjeXKXHIetmSdFtV/CLifrgAlLk4RJR+Vk='. The resource has been blocked.
facing the same problem
also having the same issue, I can access via the app but cannot access via any browser.
Same
Same here …
Yep me too! Can someone from Admin please update asap?
Same here
Working now
Same, here in new zealand
Seems an error on the payment gateway ikey
i think it is shopify's problems
OK, this could be a chrome issue because I managed to get in using Safari...
Doubt it's a chrome issue, my Zen browser (based on Firefox) has the same issue
I just tried it on Firefox and having the same issue.
Thank you, yes it seemed like that was the issue. I tested it on two different browsers, but they were Edge and Chrome (They both use the same engine, so they’re essentially the same browser).
i guess its not just me then lol
Same here
Same issue here. I can access the admin through the shopify app but not on my desktop through google chrome. Cleared out all cache and cookies as well as flushed DNS but still getting blank page an uncaught promise error. I think Chrome updated for me last night as well, I'm wondering if something happened with that.
Was working 1 hour ago with Chrome and then ... nothing
same here. Chrome / Firefox. Both normal & incognito with cache clear.
> Don't work
Just loaded again now
Same across all different browsers i have tried - need an update as its weekend catch up and monday reports
Confirm. It's back 🙂
I'm having the same issues, I have done the following, but unable to log in.
Yep, the same here.
I cleaned the cache many times, then tried different browsers ..
ps: admin panel is back.
WORKING NOW!!
Do you know what fixed it for you?
Same here
Same problem 😞
I just setup my account and face the same issue. When I login, I see a quick flash and the admin page is a blank white screen. I tried all the suggested options and nothing help. The help centers' chatbot keep asking me to the try the same thing and does not offer to direct to a real person to talk to. I am curious to see how this can be fix. I am stuck and unable to create a new store at this point.
Facing this problem right now , have tried 3 borrowers , clearing data, different computers, nothing seems to be working.
It failed for me in Chrome, Safari, and even my iphone.
Same here, tried different browsers, different devices, flushed DNS, cleared cache, with VPN on and off. Nothing seems to work. Anyone from Shopify support team reading this thread?
same here, tried many browsers but nothing seems to work. It's still showing white page in admin panel...
I used Chrome Developer Tools and check for errors. Below is what error is reporting. Can someone from Shopify review this?
==================================================
Unchecked runtime.lastError: The message port closed before a response was received.Understand this errorAI
The Problem:
"Unchecked runtime.lastError: The message port closed before a response was received" means that your browser extension or web application is trying to communicate with a background script or another part of itself using a message port, but the connection was lost before a response could be sent back.
Possible Causes:
Debugging Steps:
.
.
.
==================================================
Currently having the same issue!!!!! Has anyone found the solution?
I'm having the same issue. No success on chrome and firefox.
In today’s interview, we sat down with @BSS-TekLabs to discuss practical strategies for...
By JasonH Nov 13, 2024The year-end shopping spree is around the corner! Is your online store ready for the ...
By JasonH Nov 10, 2024We recently spoke with Zopi developers @Zopi about how dropshipping businesses can enha...
By JasonH Oct 23, 2024