Brand Logo / Favicon does not show up on add to home screen shortcut

[llineinc]

I do not want to build an app for my brand.

Alternatively, I want my customers to bookmark my website through "Add to homescreen" as a shortcut on iPhones. 

Generally, with other websites, doing the same process, it would show up with their logo like the image below:

However, when I tested it myself, my logo or the favicon does not appear as an icon on my iphone's homescreen like it should.

The icon showing for my website is the webpage as the icon.

How can i solve this?

I have already added my logo as favicon in theme settings and brand logo in brand settings.

Thanks

[LitCommerce]

Hi @llineinc,

Please send your site and if your site is password protected, please send me the password. I will check it.

[JuanJB]

Hi there. Im also sitting with the same problem. It doesnt add my Logo to the home screen shortcut only a letter C as my website name starts with C

my website is cranktech.co.za

[TheBigBadWolf]

Hi I am in the same situation Juan JB. Please help!

[TheBigBadWolf]

Hi Lit commerce!

I’m in the same situation as the people in this thread.

my website is 

https://bigbad.studio need help! Thank you! 

[PecOrinO]

Hi,

i have the same issue. Did you find a solution for your problem? Thank,

okay. 

[thethninaye]

Was there a solution for this question? I am also facing the same issue.