Broadcast Theme works on desktop but not on mobile

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Broadcast Theme works on desktop but not on mobile

Pocohontas04
Visitor
2 0 1

Hello,

 

I am new to Shopify and purchased the broadcast theme. It works on the Desktop version but from my mobile and other friends mobile phone it does not work. The hamburger menu does not work which allowing prevents the sidebar menu to appear. Any option like a t-shirt that comes in different sizes or colors, will not allow you to chose any other option. When I check it from the admin page it works fine. However, it does not appear on the mobile phone as the admin page show it does. Any help would be greatly appreciated.

 

Site: www.dardencollection.com

Accepted Solution (1)

LitExtension
Shopify Partner
4915 1005 1183

This is an accepted solution.

Hi @Pocohontas04,

I checked and there is an error in the theme.js file, it could be the cause for this.

Screenshot_10.png

And JS code has been minified, so it will be difficult for someone to debug it for you. I recommend you contact the theme directly, they will help you debug it quickly.

Refer https://broadcast.invisiblethemes.com/support/contacting-support

Hope it helps!

 

LitExtension - Shopping Cart Migration Expert
Check out our Shopify migration app to migrate your online store to Shopify
Contact us:
- Email: contact@litextension.com

View solution in original post

Replies 2 (2)

LitExtension
Shopify Partner
4915 1005 1183

This is an accepted solution.

Hi @Pocohontas04,

I checked and there is an error in the theme.js file, it could be the cause for this.

Screenshot_10.png

And JS code has been minified, so it will be difficult for someone to debug it for you. I recommend you contact the theme directly, they will help you debug it quickly.

Refer https://broadcast.invisiblethemes.com/support/contacting-support

Hope it helps!

 

LitExtension - Shopping Cart Migration Expert
Check out our Shopify migration app to migrate your online store to Shopify
Contact us:
- Email: contact@litextension.com
Pocohontas04
Visitor
2 0 1

@LitExtension Thank you so much for the reply. I appreciate the quick response.