BT Connect email not receiving order confirmation emails

Shopify Partner
2 0 0

Hi all,


Is there currently an issue with receiving email notifications / confirmations to emails?


We have a development site set up for a client through our Partners dashboard, still currently on the domain, but when we're placing test orders they don't receive the email confirmations sent to a email address. Standard emails appear to work fine.


Thanks in advance!

Reply 1 (1)
2 0 0

Hi - I appreciate this was some time ago but did you find out the reason?
I am having a similar issue with BT Internet email addresses.