BT Connect email not receiving order confirmation emails

[UrbanFeatherWeb]

Hi all,

Is there currently an issue with receiving email notifications / confirmations to btconnect.com emails?

We have a development site set up for a client through our Partners dashboard, still currently on the .myshopify.com domain, but when we're placing test orders they don't receive the email confirmations sent to a btconnect.com email address. Standard domain.com emails appear to work fine.

Thanks in advance!

[HillDaleJordan]

Hi - I appreciate this was some time ago but did you find out the reason?
I am having a similar issue with BT Internet email addresses.

Thanks

Jordan