I try to set up my first Shopify and added a discount MORE IS MORE. Buy 3 stacking rings and get 10% off. Every time I try to add the code it says: MORE IS MORE discount code isn’t valid for the items in your cart.
I followed an instruction video so the set up should be correct.
Can you send me a screenshot of the discount setup page to see how you entered the discount? I don't believe you can offer this type of discount as a buy one get one because you aren't giving a product in exchange for another, but once I see how you have set it up, I can test it on my end and try to figure out how you can offer this discount to your customers.
Please let me know if you have any further questions!
Emily | Social Care @ Shopify - Was my reply helpful? Click Like to let me know! - Was your question answered? Mark it as an Accepted Solution - To learn more visit the Shopify Help Center or the Shopify Blog