Buy X get Y discount is not valid

[Kuiki]

Hi there,

I try to set up my first Shopify and added a discount MORE IS MORE. Buy 3 stacking rings and get 10% off. Every time I try to add the code it says: MORE IS MORE discount code isn’t valid for the items in your cart.

I followed an instruction video so the set up should be correct.

Thank you,

Fabienne

[Emily]

Hi, @Kuiki.

Thank you for reaching out! 

Can you send me a screenshot of the discount setup page to see how you entered the discount? I don't believe you can offer this type of discount as a buy one get one because you aren't giving a product in exchange for another, but once I see how you have set it up, I can test it on my end and try to figure out how you can offer this discount to your customers. 

Please let me know if you have any further questions!
 
Talk soon,