Discuss and resolve questions on Liquid, JavaScript, themes, sales channels, and site speed enhancements.
Hi guys,
I'd like to move from BigCommerce but cannot ask my current customers to create logins/signup again. Is there a way to export logins credentials so my customers would use the same password on my new Shopify website?
Thanks in advance!
Hey @samleno,
Migrating from any platform has it's challenges, and I hope by now that you've solved this. As of now, there's no good solution for migrating customers from another platform and maintaining the login credentials since the password data should only be known by the customer.
One method would be to migrate customers using Matrixify (a paid app that is great for store imports/migrations) and having customers "activate" their accounts manually, or using another app for inviting customers (something like BAIS Bulk Account Invites could do the job).
P.S. I'm not affiliated with either of these apps. 🙂
Best of luck.
Shopify and our financial partners regularly review and update verification requiremen...
By Jacqui Mar 14, 2025Unlock the potential of marketing on your business growth with Shopify Academy's late...
By Shopify Mar 12, 2025Learn how to increase conversion rates in every stage of the customer journey by enroll...
By Shopify Mar 5, 2025