Re: Loox and Klaviyo Integration Question

Can Loox and Klaviyo review requests interfere with each other?

20 0 5

I have the basic plan for both Loox and Klaviyo. I have both review requests enabled in both apps but I'm worried they might interfere with each other and the review requests will get sent out twice. However, I noticed that Klaviyo has the option to send a review request through SMS as well but Loox doesn't. Eh. Which one do you guys suggest leaving on ? I'm a bit confused. 

Reply 1 (1)

Shopify Partner
6 0 1


Sapir from the Loox team here 🙂


Our Support team would be happy to assist you in clarifying which option would be most suitable for you!


Please feel free to send a ticket to our 24/7 team at


We will gladly take a look and advise!