Can not set up the Pixel - Facebook

smartecostore
Tourist
3 0 4

I am facing the same issue. It doesnt give me the box to enter my FB Pixel. Instead i get the same "Set up Facebook" button! Its frustrating!

smartecostore
Tourist
3 0 4

You should be able to view your Pixel under your Business Settings in Facebook under Data Sources -> Pixels.

EcoBasics
Tourist
4 0 4

Hi team!

I've the same issue, I tried to install FB pixel, and since I set it through the FB app, events are not firing correctly (only fired Page View and sometimes InitiatedCheckout). We tried to uninstalled FB app and install the pixel in the native spot through Online Store--> Preferences, but it's still not working. Furthermore, we uninstalled the app and continue showing the pixel (if we check FB pixel helper).

We appreciate any help or suggestion you can give us!

Thanks

 

jefferyovalle
New Member
2 0 4

i have the same problem did you solve you problem 

jefferyovalle
New Member
2 0 4

i am facing the same issue please help

Joizzze
New Member
1 0 1

I still can't find the place to insert my Facebook pixel. help!

MKas
New Member
1 0 0

What do you mean by "go back to your business manager", is that on Shopify or on Facebook? Thanks

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abraham_israel
New Member
1 0 0

This is NOT a solution. 
As you can see in this thread. WE DO NOT WANT TO CONNECT SHOPIFY TO FACEBOOK.

We ONLY want to install the PIXEL. 
Can someone let us know how we can do that.

Why do we want to do that:
We want to use other software to sync the products, because the TITLES should be optimized by channel. ETC.

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