Can someone help with my DNS_PROBE_FINISHED_NXDOMAIN error on my new domain?

Can someone help with my DNS_PROBE_FINISHED_NXDOMAIN error on my new domain?

kanyewestnewmer
Tourist
21 0 3

Hi! My Shopify account was just recently activated. When I try to access my domain, parisebyuswa.com, it gives the error DNS_PROBE_FINISHED_NXDOMAIN. Can somebody assist me? my website address is as follows:

Reply 1 (1)

Imogen
Shopify Staff (Retired)
2045 228 411

Hi there, @kanyewestnewmer. Thanks for taking the time to make a post in the Shopify Community regarding your domain issue.

 

If your Shopify Account is new, and you've just recently purchased your domain, this error may be appearing because your domain hasn't propagated yet. It can take up to 72 hours for changes related to domains to take effect, which would resolve this issue. Did you purchase your domain directly through Shopify? Or was it purchased via a third party platform?

 

If possible, can you go to 'Settings > Domains' and see if there are any errors there in relation to your domain?

 

Follow up with me when you can! I'll keep an eye out for your reply.

Imogen | Social Care @ Shopify 
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