Can't add staff at pos only

[Fekry121]

How i can add staff at pos only

[Emily]

Hi, @Fekry121.

Thank you for reaching out! 

You can add POS app only staff if you are on the Shopify POS pro plan. To do so, you can follow the instructions in our help center. 

Please let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell? 
 
Talk soon, 

[Fekry121]

i am already pro plan i make step by step to add staff and the problem is when i log in as a staff in pos its says  we were unable to authenticate you .. you must confirm your acc before logging in visit your email to accept your inv. .. i tried it from many acc many apps and its same i didn't receive any emails 

Thank you Emily 

[Emily]

Hi, @Fekry121.

Thank you for your reply and that information. 

Can you share a screenshot of the error message you receive so I can better understand what the issue may be?

Thank you, 

Emily

[Fekry121]

 

[Emily]

Hi, @Fekry121.

Thank you for sharing that screenshot. 

You will need to confirm your account via email first before logging in. Have you checked your spam folder? I would also double check the email you entered t ensure there are no spelling errors. 

Please let me know if you receive the email or have further questions!

Talk soon,