Can't connect GoDaddy Domain to Shopify Store

[happyplanetsg]

When I input the domain URL (happyplanetparties.sg) - I am not being provided with an option to connect automatically despite the domain being managed by GoDaddy.

[Blair · Accepted solution]

Hi @happyplanetsg,

Thank you for reaching out to the Community! I'm happy to provide some assistance with connecting a third-party domain to the shop, to ensure this gets resolved. 

Prior to connecting the domain, you will want to confirm the DNS Records of the domain are correctly pointing to Shopify. We have a great Connecting Your Third-Party Domains document that outlines these requirements, I recommend checking out. 

The DNS settings include: 

• Point the A record to the Shopify IP address 23.227.38.65.
• If necessary, change the Host name to the @ symbol.
• Delete any other A records on the domain if there are any present.
• Point the CNAME record with the name www to shops.myshopify.com

Once successfully completed, you can then connect the domain to the Shopify admin. To acheive this, you can: 

• Head to Settings > Domains, from the Shopify admin. 
• Click Connect existing domain.
• Enter your domain, such as johns-apparel.info, and then click Next.
• To confirm that your domain is connected to your Shopify store, click Verify connection.

It's important to note that it might take up to 48 hours for your domain to be verified. After it's verified, your domain is listed in the THIRD-PARTY DOMAINS section of the Domains page with the status Connected.

Please let me know if you have any other questions or concerns. 

[happyplanetsg]

Thanks for your help Blair! 🙂 I think we're all set. 

[storegolive1]

im enable to connect my domain with my store which is purchased via namecheap.
Domain: storego.live
adding all records which is mentioned but it is not connected please fix this issue.

you can check this screenshot this domain is already purchased via 3rd party domain registrar which is namecheap. It belong to me.

You can check the error screenshot as well please help me to fix this issue.

[TRZW]

i Add the (A recored ) and the (Cname) but still dosen't work. what should i do?

[Grunnlid]

I have the same problem, it gives me an Error on the A record even when i have it