Can't delete package size

4legs
Excursionist
13 0 6

Hi there,

 

Not sure if this the right place to post this question.

 

I added a package size and ticked "Use this package to calculate rates at checkout". Now I can't seem to untick this option. How do I untick this box?

 

Thank you

1.png

The tick box is grey.

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Replies 2 (2)
Trevor
Community Moderator
3081 401 629

@4legs 

I suspect this is because the checkout requires a package to be selected. If none of your other packages have this option ticked, then the system won't allow you to remove the only package it uses to calculate rates. If you tick this option for another package, does this allow you to disable this option for your test package?


Trevor | Community Moderator @ Shopify 
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4legs
Excursionist
13 0 6

Hi @Trevor 

 

Thanks for the reply. Previously I didn’t enable this option but now I can’t seem to get rid of it. 

Yes, I can disable it if I tick the box in another package setting. Strange how you can’t disable it once you have enabled it!