Can't fill in dispute form (submit button not working)

[AJ1012]

My account was terminated after 3 days of being Live (shopify says it's violation of AUP) 

I'm trying to fill in the appeal form in the email they sent me. However, after filling in the form and uploading the documents, when I click submit, nothing happens (submit button does not work) 

I have contacted the shopify live suppport several times and was told to wait for their internal team to review and get back to me. It's been 2 weeks.

Anyone facing similar issue? 

[Alsy]

Hi, I am facing a similar situation. My shopify account was terminated and I tried submitting the appeal form in the email but the submit button is not responding. I have contacted live support a couple of times but the issue has not been resolved. 

Were you able to find a solution?

[AJ1012]

Hi, my issue has been resolved, around 3 weeks+ after my account was terminated.

After contacting live support several times with no new updates, I decided to try replying to the email directly (the email that says your account was terminated, the one with the appeal form) to say that I can't submit the appeal form. After a few more days, the risk operations team emailed me asking me to submit my documents as email attachments in my email reply to them.  My account was reinstated a few days later after submitting my documents. 

You can try to reply to their email directly and see if they reply to you from there. Good luck!