Discuss and resolve questions on Liquid, JavaScript, themes, sales channels, and site speed enhancements.
Hello! I can't seem to find the "email forwarding" section in the Domains Tab anymore and can't seem a solution anywhere. Can you help me? Thank you so much!
Hi @moodyc
Please follow the video to add email forwarding. If you have multiple domains, you have to click the domain first before you can see the email forwarding section
Hi, @moodyc!
Thanks for reaching out in our Community Forums and for sharing your concern, I’d be happy to help.
Typically, you would be able to access this section by heading over to your Settings > Domains > Click on the domain > Click Add forwarding email. If you don't see this option, it's likely that you already already configured either Email Forwarding or Email Hosting with us. If you set up Email Hosting, then you can only use either, not both.
We’d also be happy to continue assisting you through our Help Center to take a closer look as to why the option is not being displayed. In order to access our live support, you will want to follow the on screen prompts to sign in, choose your topic and issue and at the bottom of the help articles provided will be all available live support options.
Let me know how that goes!
Mac | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
June brought summer energy to our community. Members jumped in with solutions, clicked ...
By JasonH Jun 5, 2025Learn how to build powerful custom workflows in Shopify Flow with expert guidance from ...
By Jacqui May 7, 2025Did You Know? May is named after Maia, the Roman goddess of growth and flourishing! ...
By JasonH May 2, 2025