Can't remember 2FA recovery codes for other account

[SeanL1]

Hi

I have been unable to find my recovery codes on my other shopify account so i am unable to log-in and manage my store.

Would someone be able to reach out to me via email on hyperthreaders@outlook.com ~ this is also the email for the account in question.

[Don]

Hi there @SeanL1!

If you're unable to access recovery codes for two-factor authentication purposes then your next step would need to be to reach out to support via our Help Centre here.

There we'll be able to access and discuss your account securely and forward your query to the appropriate internal team.

I look forward to getting this resolved for you!