Can we stop using our online store and get a refund?

pijia1332 · ‎10-03-2023

we want to stop using the shop, how to stop it and could we get the money back?

Dan-From-Ryviu · ‎10-03-2023

You can deactivate your store from store admin > Settings > Plan and contact support of Shopify for asking refund.

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Kitana · ‎10-04-2023

Hey @pijia1332, thanks for reaching out to the community.

To close your Shopify store:

Go to Settings > Plan in Shopify admin.
Click Deactivate store.

To find out if you can get a refund for your subscription, please contact the Shopify Support Team. Write "refund" in the chat > Click "I still need help" > you'll then be asked to log in and then be added to the support queue. Please let me know if you need more help with connecting to someone.

Kitana | Shopify
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Can we stop using our online store and get a refund?

Can we stop using our online store and get a refund?

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