Discuss and resolve questions on Liquid, JavaScript, themes, sales channels, and site speed enhancements.
I have had customers as well as employees located in completely different states (so not a local issue) notify us that we cannot add items to cart. You can click add to cart button but the cart remains $0.00 and remains showing "Cart is Empty". All the items we are attempting are in stock and showing inventory. Any idea how to fix it?
Website: https://www.grozusa.com/
having the same issue since 2:30 est
Hi there, @GROZUSA. Thank you for taking the time to reach out to the Shopify Community Forums with your add to cart issue! My name is Imogen. It's good to meet you!
Our developers are aware of an issue that is impacting some storefronts, and the ability of customers to be able to add goods to their carts. We've updated our Status Page referencing this issue, and I recommend keeping an eye on that page for any updates around when it will be resolved. Thanks!
Imogen | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Im seeing a 404 on load of globalcheckout_init.
I checked my site and it's fine, but it's a custom storefront on Next.js
Discover how to increase customer engagement on your store with articles from Shopify A...
By Jacqui Apr 23, 2025Hey Community 👋 Did you know that March 15th is National Everything You Think Is W...
By JasonH Apr 1, 2025Discover how to increase the efficiency of commerce operations with Shopify Academy's l...
By Jacqui Mar 26, 2025