Cannot connect Google Analytics to Shopify store

Cannot connect Google Analytics to Shopify store

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I created a Google Analytics account but when I go to preferences, Manage pixel here in Shopify, I keep getting the following message: refused to connect.

Any advice on how to solve this?

Thank you

Reply 1 (1)

Shopify Staff
1375 322 238

Hey, @IzabelaM86! Welcome to Shopify Community!


I'm glad to hear you're utilizing Google Analytics. Just in case you're new to it, we have a guide on how to use it to grow your business. Feel free to check it out on this page if you're interested!


Now, let's talk about the concern. It appears that there was an issue with the installation of the Google & YouTube sales channel. As a troubleshooting step, could you please uninstall the sales channel and reinstall it? If nothing changes and the error persists, our support team will need to investigate. You may head over to our Help Center to create a support request if you need to.


If you have questions or concerns about anything else, let us know and we'll be happy to help you out!

Summer | Social Care @ Shopify 
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